Start with a short message. We reply with a first reading, talk it through with you for free, and then propose a way forward with a maximum budget.
Three quick questions: what it is about, how pressing it is, and who you are. No long form, and no need to explain everything yet. Within one business day you receive our first reading: what we think is really going on, the one question we would ask first, and whether mediation, negotiation support or neither fits.
A confidential call or video meeting, without obligation, in English, German, French or Dutch. We listen, map who is involved and what each side needs, and tell you honestly whether and how we can help, including when the honest answer is that you do not need us.
Within three working days you receive a written proposal: scope, process, timeline and a maximum budget. Either a fixed fee, or hourly billing up to a cap. We do not go over the cap without your written approval.
Then we work. If you accept, we begin. You can stop at any agreed milestone, and the cap protects you throughout.
Indicative figures in Swiss francs, excluding VAT where applicable. Your proposal states the exact amount and the cap. Billing in euros on request.
Rates: CHF 250 per hour, or CHF 1,800 for a full day. In mediation, fees are usually shared equally between the parties, unless you agree otherwise.
The first message, the intake conversation and the proposal cost nothing.
Every proposal names a maximum. We stop and ask before going beyond it.
Our fees follow the time and complexity of the work, not the value of what is in dispute.
Yes. Mediation is voluntary. If the other side is hesitant, we can help you approach them, or prepare you to negotiate on your own.
We will say so at the intake and, where we can, point you to someone better suited.
Yes. Please keep it short and general, and leave out privileged details. The intake conversation is the right place for the detail. Before any mediation starts, confidentiality is confirmed in writing.
It is the maximum you pay for the agreed scope. If the work needs more time, we pause and ask first, and you decide whether to extend it.